Shipping policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- 🇵🇰 Pakistan: Free shipping on all orders. Estimated delivery 3-7 business days.
- 🇦🇪 UAE & Middle East: Estimated delivery 7-14 business days.
- 🇬🇧 UK & Europe: Estimated delivery 10-18 business days.
- 🇺🇸 USA & Canada: Estimated delivery 10-21 business days.
- 🌍 Rest of World: Estimated delivery 14-25 business days.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number.
Customs & Import Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at hello@velmora-skin.store and we'll investigate immediately.